Signed in as:
filler@godaddy.com
Signed in as:
filler@godaddy.com
Last Updated: 21 June 2026
1. About Us
Gus and Friends Pty Ltd ("we", "us", "our") is an Australian business that designs and sells educational pet products, including dog-safe food fridge magnets.
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you visit our website, purchase our products, subscribe to our emails, or otherwise interact with us.
If you have any questions about this Privacy Policy, please email us at contact@gusandfriends.com.au.
2. What Personal Information We Collect
Depending on how you interact with us, we may collect:
We do not store your full payment card details. Payments are processed securely through third-party payment providers.
3. How We Collect Personal Information
We collect information when you:
We may also collect information automatically through cookies, analytics tools and similar technologies.
4. Why We Collect Your Information
We collect and use your personal information to:
5. Email Marketing
If you subscribe to our mailing list, we may send you emails about:
You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
6. Shopify
Our online store is hosted on Shopify. When you make a purchase, Shopify collects and processes information required to complete your transaction, including your contact details, shipping details and payment information.
Shopify may store and process data on our behalf in accordance with its own privacy practices and security measures.
7. Payment Providers
Payments made through our website are processed by trusted third-party payment providers such as:
These providers collect and process payment information directly. We do not receive or store your complete payment card details.
8. Cookies and Analytics
Our website may use:
These technologies help us:
We may use services such as:
You can adjust your browser settings to refuse cookies, although some website features may not function correctly.
9. Disclosure of Personal Information
We may disclose your personal information to:
We do not sell your personal information to third parties.
10. Overseas Disclosure
Some of our service providers may store or process information outside Australia.
Where this occurs, we take reasonable steps to ensure your information is handled securely and in accordance with applicable privacy laws.
11. Security of Personal Information
We take reasonable steps to protect personal information from:
Security measures may include secure servers, password protection, encryption, restricted access and reputable third-party service providers. However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.
12. Access and Correction
You may request access to personal information we hold about you. If any information is inaccurate, incomplete or out of date, you may request that we correct it.
To make a request, please contact us using the details provided in this Privacy Policy.
13. Retention of Information
We retain personal information only for as long as reasonably necessary to:
When information is no longer required, we take reasonable steps to securely delete or de-identify it.
14. Children's Privacy
We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us and we will take reasonable steps to remove it.
15. Complaints
If you have concerns about how we handle your personal information, please contact us first.
We will investigate your complaint and respond within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page and will take effect from the date of publication. We encourage you to review this Privacy Policy periodically.
Copyright © 2026 Gus and Friends - All Rights Reserved.
ABN 38 696 033 342.
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